Access and workspace
Include the public sign-in page used and a general description of the tenant or role issue. Do not send a password or authentication code.
Support
For access issues, product questions, or deployment support, start with a clear description of what happened and what you expected.
Request guidance
Include the public sign-in page used and a general description of the tenant or role issue. Do not send a password or authentication code.
Name the capability, the intended outcome, and the step where the issue appears. A nonconfidential error message can help.
Describe the affected environment and impact at a general level. Share private system evidence only through an agreed support channel.
Select the appropriate contact type. Avoid placing sensitive evidence or confidential files in the public form.